FAQ

Shipping

We ship directly from our warehouse in Kuwait.

We ship to Kuwait, Saudi Arabia, Qatar, United Arab Emirates, Oman, and Bahrain.

Tracking details will be provided for GCC orders once the order is shipped.

Delivery within 24hrs in Kuwait
Delivery within 5 business days in GCC

Note: If items are out of stock and are pre-ordered, expect a longer delivery time.

Returns and Exchanges

We want you to be completely satisfied with your order.

Items in original condition can be returned or exchanged within a week of delivery.

To return or exchange an item, you can reach out to us at hello@byonebase.com.

Orders

We accept K-Net, Visa, Mastercard, or Apple Pay.